Healthcare Support
Your health support resources make navigating healthcare easier, less stressful and more affordable.
Better Health Bundle
The Better Health Bundle is a suite of no-cost support services available to all employees and their families enrolled in the Lumexa Imaging medical plans.
To access these services, contact your Clinical Advocate at 1-800-876-9835 or nursesupport@chc-now.com.
Clinical advocacy
Get help finding in-network providers, coordinating care across multiple providers, and accessing resources for serious illnesses or cancer. You can also learn how to save on expensive prescriptions and have medications delivered to your home.
Medication savings
With RxManage, you can easily order brand-name medications. They will be delivered to your home and dispensed safely and accurately by a network of doctors and pharmacists. RxManage also offers automatic refills, so you’ll never run out.
Cancer navigation and support
Cancer Navigator provides personalized education and guidance to help you understand your diagnosis, explore treatment options, make care decisions, and find appropriate cancer centers. Oncology-certified nurses provide dedicated one-on-one support throughout the process.
Jasper Health provides personalized, one-on-one support throughout your cancer journey, from diagnosis and treatment through survivorship. Through a virtual care app, you can access customized coaching, treatment guidance, data-driven insights, and psychosocial support by phone, video, and messaging.
Telemedicine
Get 24/7 virtual visits with board-certified providers through Teladoc for medical, mental health or dermatology concerns. For a skin concern, upload photos through the app or online portal and a dermatologist will review your case and send a personalized treatment plan within 24 hours.
Preventive care guidance
Get help understanding the screenings and routine services covered at no cost.
HealthChampion℠
HealthChampion is staffed by administrative and clinical experts who can:
- Help you understand your benefits and estimate treatment costs.
- Resolve billing or claims issues.
- Provide one-on-one guidance on diagnoses, treatment options, and coordination with healthcare providers.
Call a guidance consultant 24/7 at 800-964-3577.
HealthChampion is offered courtesy of The Hartford. If you are a benefits-eligible employee covered under the Lumexa Imaging Group Basic Life and AD&D, you have access at no cost.
UMR Plan Advisors
Plan advisors can help you:
- Find the right provider
- Schedule appointments
- Navigate healthcare
- Review your medical benefits
- Review a recent medical claim
Call a UMR Plan Advisor at 800-207-3172, Monday – Friday from 7 a.m. to 7 p.m. ET.
Your Contacts
Better Health Bundle
Clinical Advocate
1-800-876-9835
HealthChampion℠
Billing, claims and treatment guidance, 24/7
800-964-3577
UMR Plan Advisors
800-207-3172